Brazil Wins Privacy Policy — Your Data, Your Rights

1What Information Is Collected

We collect certain information when you use the Brazil Wins platform. This happens in two ways — data you provide directly, and data collected automatically.

2Purpose of Data Use

Every piece of data we collect is used for a specific purpose. Brazil Wins never uses your information for anything unrelated or unnecessary.

• To create your account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and resolve issues.
• Security verification — to prevent fraud and illegal activity.
• To recommend games based on your preferences and deliver a personalized experience.
• To keep you informed about new bonus offers and promotions (you can opt out at any time).
• To fulfil legal obligations and meet regulatory requirements.
• To improve platform quality and drive technical enhancements.

If you'd prefer not to receive promotional emails or SMS from Brazil Wins, you can turn off notifications at any time from your account settings.

3Who We Share Your Data With

Brazil Wins never sells your personal data. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Necessary data is shared with payment providers such as bKash and Nagad to process transactions.
• Game Providers: Only the data necessary to operate games is shared with providers such as Evolution and Pragmatic Play.
• Security Partners: With specialist service providers for fraud detection and prevention.
• Legal Authority: Only the specific information requested by a court order or government directive will be disclosed.
• Licensing Authority: Information shared with regulatory authorities as required to maintain our gaming licence.

4Cookies & Tracking Technologies

Brazil Wins uses several types of cookies on its website and app. Below is a breakdown of what each type does and how you can control them:

You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

5Data Storage & Retention

Brazil Wins retains your data only as long as necessary — no longer. In most cases, this means your information is kept for as long as your account remains active.

• Financial transaction data is retained for 5 years after account closure — as required by law.
• KYC documents (national ID images) are retained for 3 years after account closure.
• Game history and transaction logs are retained for up to 3 years.
• Technical logs (IP address, device information) are retained for a maximum of 1 year.
• Marketing data — deleted immediately upon unsubscription.

All stored data is held on secure, encrypted servers accessible only to authorized Brazil Wins staff.

6Your Data Rights

You have full control over your own data. Brazil Wins fully respects and upholds these rights.

7Minor Protection

Brazil Wins strictly does not serve anyone under the age of 18. Collecting data from minors is strictly prohibited.

• Age is verified at the point of registration.
• If a user is found to be under 18, their account will be closed immediately.
• Any data collected belonging to a minor will be deleted immediately.
• If you are aware of a minor using this platform, please notify us at support@brazilwins.net.

8Security Measures

Brazil Wins uses internationally recognised technology to protect your data. The following security layers are always active:

• 256-bit TLS Encryption: On all data transfers across the website and app.
• AES-256 Storage Encryption: On all sensitive data stored on our servers.
• Two-Factor Authentication (2FA): Required for login and large withdrawals.
• Firewall & DDoS Protection: At the server level.
• Regular Security Audits: By an independent third party every six months.
• Staff Training: All Brazil Wins staff are regularly trained on data protection practices.

In the event of a security breach, affected users will be notified within 72 hours and the issue will be resolved as quickly as possible.

9Changes to the Privacy Policy

Brazil Wins may update this Privacy Policy from time to time, in response to new regulations, technology changes, or service improvements.

• You will be notified by email and in-app notification at least 14 days before any significant changes take effect.
• Minor editorial changes (such as spelling corrections) may be made without prior notice.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• The date of each version will be noted at the top of this page.

10Contact & Complaints

For any questions or concerns about our Privacy Policy, please contact our data protection team directly.